Customer Service Training
Producing Training Videos That Improve Customer Service In the Hospitality Industry
Learning Journey works with private and public sector organizations helping them to increase productivity and improve their bottom line through delivering high-quality training programs. For the past 3 years Skystorm has partnered with Learning Journey on producing engaging training videos for the Osceola Chamber of Commerce and Convention & Visitors Bureau.
The goal was to train service employees on how to handle customer service issues and improve their front desk and phone skills. The scripts were written to be entertaining and hold the employees attention during training sessions while consistent with client and industry requirements. The training videos were produced in Spanish as well and delivered on DVD.
Interested in training video production? Call Skystorm at 1-800-783-8508 for a free consultation.
"Of the production companies I’ve worked with over the past 10 years, Skystorm is the best! You understand partnering, customer service, and quality production. For the past three years you have made me look good to my Chamber of Commerce and Convention & Visitors Bureau clients with your flexibility, responsiveness, creativity and very talented team members. It is comforting to know that when I am faced with an unexpected challenge, you embrace it as “our challenge.” I appreciate the fact that you are proactive in helping me navigate the production process and you always produce the best possible quality product while considering our budget."
Donna Long, President
Learning Journey, Inc.
Skystorm blog
Testimonials
Given the size and scope of our projects, working with the team at Skystorm Productions was a true benefit to the overall success of our conventions. With Skystorm as a partner, meeting with the hotel staff, local production companies, and union representatives was a pleasurable experience. Skystorm instinctively knows how to negotiate with the necessary third parties in a way that stays within the budget and does not compromise the quality or original intent of the show. The creative team at Skystorm visually produced what we articulated, while always keeping an eye on the bottom line.